Transparent Growth Measurement (NPS)

Investment App User Retention Blueprint: SoFi’s Strategies for Continuous Engagement

Acquiring users is just the beginning—retaining them is the real challenge. Learn how AI, gamification, and financial education drive long-term engagement in investment apps.

A free playbook with proven strategies to increase user retention and engagement for investment apps using SoFi’s market-leading framework.

Introduction

User acquisition means nothing if engagement is short-lived. In fintech, 80% of users drop off before making a financial transaction, and retention rates for investment apps often plummet within the first 30 days.

This playbook explores how SoFi built a high-retention investment platform and provides actionable strategies to help investment apps boost engagement, increase session frequency, and improve customer lifetime value (LTV).

What’s inside?

A breakdown of key insights covered in this playbook:

  • 1.The Real Growth Challenge: Keeping Users Engaged, Not Just Acquiring Them

    Why long-term engagement is the key driver of profitability in fintech

    Retention benchmarks and why most investment apps struggle to keep users active

  • 2.Growth Strategies That Go Beyond Just Onboarding

    The three pillars of sustainable fintech growth—early engagement, habit formation, and value expansion

    How top-performing investment apps move beyond acquisition to long-term engagement

  • 3.AI: The Game Changer in Investment App Engagement

    How AI predicts user behavior to reduce churn and increase retention

    AI-powered personalization strategies that drive investment participation

    The role of automated engagement loops to sustain user interest

  • 4.What Works: Retention Tactics That Drive Continuous Engagement

    Gamification & Social Investing: Investment streaks, leaderboards, and social trading networks

    Financial Education as a Retention Engine: AI-driven market insights and in-app learning modules

    Loyalty & Rewards Programs: Tiered engagement rewards, cashback incentives, and referral-based retention

  • 5.How SoFi Built a High-Retention Investment Platform

    How SoFi’s AI-driven engagement model achieves 70%+ 30-day retention rates

    The impact of gamification, social trading, and AI-powered financial coaching on long-term engagement

  • 6.The Must-Have Strategies to Implement Now

    AI for hyper-personalized engagement: Predictive analytics, real-time notifications, and tailored investment suggestions

    Community-driven investing & gamification: Social investing groups, challenges, and interactive investment goals

    Financial education & interactive learning tools: AI-powered modules, tutorials, and behavioral triggers that increase retention

  • 7.Key Takeaways & Actionable Insights

    A data-backed blueprint for investment apps to increase retention, engagement, and revenue

  • 8.About upGrowth

    How growth marketing strategies can help investment apps reduce churn and maximize user retention

What makes this Playbook Valuable?

  • 1.Designed for Investment App Growth

    Focused on sustained engagement strategies that work

  • 2.AI-Powered Retention Tactics

    Learn how to use predictive analytics to drive user stickiness

  • 3.Gamification & Social Investing Strategies

    Proven frameworks for interactive, community-driven investing

  • 4.Future-Proof Your App

    Stay ahead with emerging trends in fintech engagement and retention.

“Retention is not an afterthought—it’s the foundation of long-term fintech success. Build experiences that keep users engaged, and growth will follow.”

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